Shipping & Returns

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Shipping & Returns

Shipping

We offer world wide shipping. Shipping options will be available during checkout.  As a guide please refer to the Australia Post Standard Delivery Calculator Express Post and courier delivery options also available.

Sattwa Skincare aims to ship your order within next business day.  There may be delays of up to 2-3 business days during busy periods (typically around Mothers Day/Fathers Day/Christmas).   Sattwa Skincare will always take care to carefully pack your precious goods/gift to best ensure its safe journey.  Each order is also assigned a tracking number so you will be fully informed every step of the way.  Should you have any queries at all, please do not hesitate to contact us .   We are here to help!

Exchange and Refund Policy

At Sattwa Skincare I am so confident you will love your skin after using the Sattwa range, I want you to try it risk free!  So if this is your first time shopping with me, I proudly offer a "love it or return it within 21 days"

Terms for "love it or return it" policy;

1) Available only to online purchases via sattwa.com.au only.  Not available to purchases made elsewhere.

2) In the unlikely event you are not happy, simply notify me at enquiries@sattwa.com.au or contact us  page quoting your invoice number or proof of purchase from www.sattwa.com.au,

3) Once your purchase has been validated, return the product that you feel is not for you to PO Box 374, Seaforth NSW 2092 within 7 days of receiving validation. I will happily exchange or give you a store credit to the same value (excluding postage charges).